Production-critical challenges during SAP implementation.
The SAP go-live introduced operational risks in production environments. Users required immediate support, structured processes, and clear communication to maintain output, quality standards, and ISO compliance.
Production disruptions during SAP go-live
Limited SAP experience among production teams
Need for structured SAP support setup
Quality Management and ISO requirements
Cross-site coordination across Europe
Hands-on SAP support and production-focused stabilization.
Acted as SAP Supporter and Specialist, focusing on production stability, user support, and quality processes. Designed support structures, trained local teams, and ensured smooth collaboration between IT and production users.
Stable SAP usage in production
Faster issue resolution during go-live
Increased user confidence and adoption
Stronger SAP support structure
Maintained ISO-compliant quality processes
